Delivery Information


Standard Delivery - £4.50

Your order will be sent by Royal Mail First Class Recorded Delivery.

We will do our best to make sure all standard delivery items are dispatched within 24 - 48 hours (stock permitting). At busy times and Bank Holidays delivery may take a little longer.  If you require next day delivery, please contact us and we will do our best to oblige but an additional fee may apply.

If there is likely to be a delivery delay on an in-stock item beyond the normal period we will email you to let you know. If the item is unavailable, we will contact you and issue a full refund.

Delivery Instructions

All orders will require a signature on receipt, please be aware of this when inputting your shipping address.  If you can forsee a problem with signing for an item, please contact us and we will make sure we use an alternative posting option that does not require a signature. If Royal Mail are unable to deliver, a calling card may be left for you to arrange re-delivery.

You will receive a 'Shipping' email from us when we have dispatched your item which will include a tracking number for your reference. Our emails can sometimes fall victim to our customers spam filters so please check your ‘junk’ boxes if it doesn’t appear in your inbox!

We would be grateful if you could contact us within 10 days if the goods have not arrived with you as we are unable to accept any claims of non-delivery after this period.


Click & Collect (from our shop in Ilkley) -  £0.00

If you live locally and would rather call in to our little shop in Ilkley to pick up your order, please choose our 'Click & Collect' option which is free of charge. 

Orders placed before 10am can be collected after 3pm the same day!  (Please note that certain products on our website can ONLY be purchased using this delivery method due to their delicate and fragile nature; please contact us for more details)

Thank you for shopping with Nora's!